Effective Date: May 10, 2026
Who We Are
This website, equity.richardstewart.com, is operated by Richard L Stewart with Real Broker LLC, located at 250 Monroe Ave NW #400, Grand Rapids, MI 49503. You can reach us by phone at 269-217-0411 or by email at richard@2693457000.com
This Privacy Policy explains what information we collect from visitors, how we use it, who we share it with, and what choices you have. By using this website or our chatbot, you agree to the practices described here.
Information We Collect
Information You Provide
When you fill out a form, request a free equity analysis, or chat with our AI assistant, we collect information you choose to share, which may include:
- Name
- Phone number
- Email address
- Property address (city, county, street)
- Information about your foreclosure or financial situation
- Any messages you send us
Information Collected Automatically
When you visit our site, we automatically collect:
- Your IP address
- Your browser type and operating system
- Pages you visit and time spent on each
- The website that referred you to us
- General location information (typically city and state level)
This data is collected through standard web technologies including cookies, web beacons, and analytics scripts.
Cookies
We use cookies (small files stored in your browser) to make the site work properly, remember your preferences, and measure how visitors use our site. You can set your browser to refuse cookies, but parts of the site may not function correctly if you do.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries about your property or foreclosure situation
- Provide a free home market valuation or equity analysis
- Follow up by phone, text, or email if you’ve requested contact
- Improve the website and our services
- Send you occasional updates (only if you’ve agreed to receive them)
- Comply with our legal and regulatory obligations as a real estate brokerage
We do not sell your personal information.
About Our AI Chatbot
This site uses an AI chatbot (“Equity Assistant”) to help answer general questions about Michigan foreclosure and equity recovery. You should know:
- The chatbot is an AI assistant, not Richard or a human team member. It uses Anthropic’s Claude language model for conversation and OpenAI’s text-embedding service to match your questions to relevant information from our knowledge base.
- The chatbot is not a substitute for legal, tax, or financial advice. Always consult a licensed attorney, CPA, or financial advisor for guidance on your specific situation.
- Conversations may be reviewed. Chat transcripts are stored on our website and may be reviewed by Richard or his team for quality, training, and follow-up purposes.
- AI responses can sometimes be inaccurate. The chatbot does its best to give helpful general information, but specific facts (such as a property’s redemption deadline, market value, or legal status) must be confirmed with Richard, the county register of deeds, or a licensed professional.
- You are not required to use the chatbot. You can always reach Richard directly at 269-217-0411.
Who We Share Information With
We share information only with parties who help us run the business or as required by law. Specifically:
- Real Broker LLC — our brokerage of record, which may receive lead information when we follow up.
- Service providers that help operate this site, including:
- GoDaddy (web hosting)
- Anthropic (AI chatbot responses)
- OpenAI (text embeddings for knowledge base matching)
- Google (analytics via Site Kit)
- WPForms (contact form processing)
- Other plugin and software vendors that support the site
- Professionals we refer you to, such as attorneys, CPAs, or lenders — only with your knowledge and consent.
- Legal authorities, when required by law, court order, or to protect our rights.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Text Messages and Phone Calls
If you provide your phone number, you agree that Richard or a member of his team may contact you by phone or text message regarding your inquiry. Standard message and data rates may apply. You may opt out of text messages at any time by replying STOP. You may opt out of calls at any time by telling us not to contact you again.
Data Retention
We keep your information for as long as needed to provide our services and to comply with applicable real estate, tax, and legal record-keeping obligations. Chatbot transcripts are retained for quality review and follow-up. You may request deletion of your information at any time (see “Your Choices” below), subject to legal and regulatory record-keeping requirements that apply to real estate brokerages.
Your Choices
You have the following choices regarding your information:
- Stop receiving emails: Click “unsubscribe” in any email we send.
- Stop receiving texts: Reply STOP to any text message.
- Request access, correction, or deletion: Email or call us using the contact information below. We will respond within a reasonable time, typically within 30 days. Note that we may need to keep certain information to comply with our legal obligations as a real estate brokerage.
- Refuse cookies: Adjust your browser settings.
- Don’t use the chatbot: Contact Richard directly by phone or form instead.
Children’s Privacy
This site is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us information, please contact us so we can delete it.
Security
We use standard security measures to protect the information we collect, including encrypted (HTTPS) connections, secured hosting, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Other State Privacy Rights
If you are a resident of California, Colorado, Connecticut, Virginia, Utah, or another state with consumer privacy laws, you may have additional rights regarding your personal information, including the right to know what we have collected, the right to delete it, and the right to opt out of certain uses. To exercise these rights, contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top reflects when it was last changed. Material changes will be noted on this page. Continued use of the site after changes are posted means you accept the updated policy.
Contact Us
Richard L Stewart
Real Broker LLC
250 Monroe Ave NW #400
Grand Rapids, MI 49503
Phone: 269-217-0411
Email: richard@2693457000.com
